App Terms of Service

Agreement to These Terms

By creating an account in the Growbaby mobile application, or by continuing to use it, you agree to be bound by these Terms of Service. If you do not agree, please do not use the application.

Who We Are

Growbaby is operated by Snaiper Teknoloji Anonim Sirketi, a company registered in Turkey. Growbaby is a parenting companion application for families with children aged 0 to 3. For any questions about these terms, contact us at info@snaiper.co.

Eligibility and Your Account

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. Growbaby is intended for parents, caregivers, and guardians of children aged 0 to 3, and is not designed for direct use by children.

You are responsible for keeping your account credentials secure and for the activity that takes place under your account. You may sign in using Apple or Google; in that case your provider shares your email address and name with us so we can create the account.

Growy Is an AI Assistant

Growy, the in-app assistant, generates its answers using artificial intelligence. You are interacting with an automated system, not a person and not a clinician.

AI-generated responses can be incomplete, out of date, or wrong, even when they read as confident. Growy is designed to give general, supportive parenting information, and it is not a diagnostic tool. Please use your own judgement, and treat anything Growy says about your child's health as a starting point for a conversation with a healthcare professional rather than as an answer.

To answer your questions, Growy sends your message together with the profile details you have saved about your child to an external AI provider. Our Privacy Policy explains exactly what is sent and to whom.

If Growy ever produces content you find offensive or unsafe, you can report it from within the app using the report control on the message.

Skin Analysis

Skin Analysis lets you photograph your child's skin and receive general information about what you are looking at, together with suggestions for when to seek professional care.

It is an informational feature, not a medical device, and it does not provide a diagnosis. It cannot detect every condition, it can be wrong, and it must never be used to decide whether or not your child needs medical attention. If you are worried about your child's skin, contact a healthcare professional.

Health and Medical Disclaimer

Growbaby provides informational and supportive content only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding your child's health or development.

Never disregard professional medical advice or delay seeking it because of something you have read within the Growbaby application. In case of a medical emergency, contact your local emergency services immediately.

Subscriptions and Payment

Some Growbaby features require a paid subscription. Subscriptions are sold and billed through the app store you downloaded the application from, either Apple's App Store or Google Play, and not directly by us.

• The price, the billing period, and any free trial are shown to you in the app before you confirm the purchase. Prices can differ by country and can change over time.
• Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. Payment is charged to your app store account at confirmation of purchase and again at each renewal.
• If your subscription includes a free trial and you do not cancel before the trial ends, it converts to a paid subscription automatically at the price shown.
• To cancel, use the subscription settings of your app store: on iOS, Settings › your name › Subscriptions; on Android, Google Play › Subscriptions. Cancelling stops future renewals. Removing the app does not cancel a subscription.
• Refunds are handled by Apple or Google under their own policies. We cannot issue refunds for purchases made through their stores.
• If a subscription is shared within a family in the application, the paying account remains responsible for it.

Your Content

You keep ownership of everything you put into Growbaby: your child's profile, your notes, your messages to Growy, your photos, and your logs. You grant us only the permission we need to operate the service for you, which means storing that content, displaying it back to you and to the family members you invite, and processing it so the features you use can work.

We do not sell your content, and we do not use it for advertising.

Families and Sharing

Growbaby lets you invite another caregiver into your family. Anyone who joins your family can see the child profile and the shared content in that family, and can add to it. Only invite people you intend to share this information with. If you remove someone from your family, they lose access going forward, but information they already saw cannot be unseen.

Acceptable Use

You agree not to:

• use Growbaby for any unlawful purpose, or to harm a child;
• upload content about another person, including another person's child, without the authority to do so;
• attempt to interfere with, overload, reverse engineer, or gain unauthorised access to the service or to other users' data;
• use the service to produce content that is illegal, abusive, or that violates the policies of the app store it was downloaded from.

Ending Your Use and Deleting Your Account

You may stop using Growbaby at any time. You can delete your account and its data from inside the application, or from growbaby.ai/delete-account without installing it. Deletion is permanent.

Deleting your account does not automatically cancel a subscription bought through an app store. Cancel it separately in your store subscription settings.

We may suspend or terminate an account that breaches these terms or that we are required to act on by law.

Availability and Changes

We work to keep Growbaby available and improving, but we do not guarantee that it will be uninterrupted or error free, and features may be added, changed, or withdrawn. If we withdraw a feature that a paid subscription was substantially about, you may cancel through your app store.

Intellectual Property

The application itself, including its software, text, graphics, logos, the “Growbaby” and “Growy” names, and its design, is the property of Snaiper Teknoloji A.S. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from it without our written permission. This does not affect your ownership of your own content.

Limitation of Liability

The application is provided “as is” and “as available” without warranties of any kind, express or implied. To the fullest extent permitted by law, Snaiper Teknoloji A.S. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the application or your reliance on any information it provides.

Nothing in these terms limits any liability that cannot be limited under the law that applies to you, including liability for death or personal injury caused by negligence, and nothing here removes rights you have as a consumer that cannot be waived.

Governing Law

These terms are governed by the laws of the Republic of Turkey, and disputes are subject to the courts of Istanbul, Turkey. If you use Growbaby as a consumer resident elsewhere, this does not deprive you of the protection of any mandatory consumer protection rules of your country of residence, or of the right to bring proceedings there where the law gives you that right.

Changes to These Terms

We may update these terms. Each published version carries a version identifier and a date at the top of this page. Material changes will be communicated in the application or by email, and continuing to use Growbaby after a change takes effect means you accept the revised terms.

Contact

Snaiper Teknoloji Anonim Sirketi
Email: info@snaiper.co
Web: www.snaiper.co